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Store Policy

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Customer Care

At Sierra Peak Coffee, LLC, customer satisfaction is our top priority. We are here to assist you with any questions, concerns, or issues you may have regarding our products or services. Whether you need help selecting the perfect coffee, have a question about your order, or require assistance with shipping or returns, we’re just a message away.

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How to Contact Us

 

Our Commitment to You

  • We strive to respond to all inquiries within 1-2 business days.

  • If there is an issue with your order, we will work diligently to resolve it promptly.

  • Your feedback is valuable to us. Please share your thoughts so we can continue to improve your experience.

Thank you for choosing Sierra Peak Coffee. We’re honored to bring you the best coffee from Ethiopia to your cup!

Privacy & Safety

How We Protect Your Information

  • We use encryption and secure servers to protect your personal and payment information.

  • Access to your information is restricted to authorized personnel only.

  • We regularly update our systems to prevent unauthorized access or data breaches.

 

Third-Party Services

  • We work with trusted third-party services, such as payment processors and shipping carriers, to complete your orders. These parties are required to maintain the confidentiality of your information and use it solely for the purpose of providing their services.

 

Your Privacy Choices

  • You may opt out of promotional emails at any time by clicking the "Unsubscribe" link in our emails.

  • You can disable cookies in your browser settings if you prefer not to have your data collected.

Wholesale Inquiries

Why Partner with Sierra Peak Coffee?

  • Access to premium Ethiopian coffee, available in both roasted and unroasted (green) options.

  • Flexible wholesale options to meet your business needs.

  • Dedicated customer support to ensure a seamless partnership.

 

Products We Offer

  • Roasted Coffee: Perfectly roasted Ethiopian coffee to delight your customers.

  • Unroasted Green Coffee Beans: High-quality beans for roasters who want to craft their own profiles.

 

How to Get Started

To inquire about wholesale opportunities, please reach out to us:

Payment Methods
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